Airport services

With convenient parking options, accessibility features for passengers and visitors with additional needs, a bounty of food, beverage and retail options and a safe and secure screening process, Karratha Airport offers all the services needed to make your next trip safe, comfortable and enjoyable. Learn more about operator guidelines and applications here. 

Airlines

Qantas, Qantas Link and Virgin Australia currently operate services to and from Karratha, linking directly to Perth. 
For all airline related queries please contact the relevant airline:
Qantas/Qantas Link    13 13 13         www.qantas.com.au 
Virgin Australia        13 67 89        www.virginaustralia.com 

Animal collection and drop off

Travelling animals may be collected and dropped off from the freight yard, located along Norman Road. 

Bathroom facilities

Public toilets are available throughout terminal, with shower facilities available in the accessible toilets near the check-in and arrivals areas. 
Baby changing facilities are available in all accessible toilets throughout the airport. 

Capped residential flights

Residents can access capped/discounted economy return flights using the below links, when logged into affiliated programs:

Qantas Frequent Flyer 

Virgin Velocity Member

Both airlines offer regular sales on flights to and from Karratha Airport - be sure to monitor their sales.

Charging facilities

Charge your laptop or phone ahead of your flight with free charging facilities available in the middle of the Departure Lounge. 

🎄 Christmas colouring-in competition

The Karratha Airport Christmas 2022 Colouring-in Competition runs from Thursday, 24 November to Tuesday 20th December 2022.

Entries are open to children aged 2-12 years old, they can select from one of the options below, complete colouring-in and return to Karratha Airport Managment Office or City of Karratha Administration.

Winners will be contacted via the phone number provided by Friday, 22nd December 2022.

Disability access facilitation plan

Accessible facilities are available throughout Karratha airport for the safety and comfort of all airport users and their carers. For more information on accessible services and facilities at Karratha Airport and across the City. Download the Disability Access Facilitation Plan

Food and drink

The Bar @ Karratha is located in the departure area of the airport terminal, offering tap and bottled beers, packaged spirits, hot snacks, burgers, and meals. Vending machines are available in all areas of the terminal. 

Meeting room hire

Meeting rooms and spaces are available for hire, offering a convenient place to hold a meeting at the airport.  

Please contact airportservices@karratha.wa.gov.au or call 08 9186 8507 to discuss. 
 

Play area

Kids can use up their energy ahead of their flight in the play area in the Departure Area of the terminal. 

For your child’s safety, you must remain with your child in the area and you are responsible for supervising them while they use the facility. 

Retail

Shop for the latest newspapers, books, magazines, stationary, snacks and cold drinks in the LINK store. 
 
The Tech2GO section of the LINK store caters to all your tech-accessory needs, including  headphones, cases and chargers.

Smoking area

There are two designated smoking huts located in the short-term car park. Smoking is not permitted outside of these designated areas. 

Terminal access

Trolleys

Trolleys are available to help you with your luggage. They are available throughout the car parks and in the arrivals area. 

Unattended baggage

Baggage must never be left unattended in public areas. Unattended baggage will be treated as suspicious, and a security threat.

All your belongings should be clearly tagged with your contact details and your destination displayed on the outside. Airlines supply luggage tags for this purpose, and tags are available at the check-in counters.

Ensure you pack your own bags and never take items on board an aircraft for other people.

WiFi

Free WiFi is available throughout the airport.

Security-related threats

Passengers and airport visitors are warned that all threats and comments made about the carrying of weapons or explosives - whether intended as a joke or not – will be taken seriously and may result in refusal of carriage onto the flight and prosecution by the Australian Federal Police.

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Frequently asked questions

How do I find out if my flight is delayed?

A Flight Information Display System (FIDS) is located inside the terminal at Karratha Airport, displaying flight arrival and departure information. 
To check flight information before you get to the airport, visit the homepage or contact your airline directly. 

Who can I contact regarding lost property?

Property left on-board a flight is the responsibility of the airline. Please contact your airline directly if you have lost property on an aircraft. 
If you believe you lost property in the terminal or car park, please contact the Airport Management Office on (08) 9186 8507 between 7am and 5pm, Monday to Friday. 
 

Are lockers provided in the terminal?

No. For security reasons the airport cannot be responsible for passenger belongings.

Can I leave my car keys with airport staff for someone to come and collect my vehicle?

No. Due to security regulations the airport cannot be responsible for passenger belongings.

What time should I check in before my flight departs?

Check-in times vary between the airlines. Please contact your airline directly for specific check in information. 

How much can my luggage weigh?

Each airline has their own baggage allowances. Please contact your airline directly for specific luggage allowance information. 

Can I farewell friends and family past the security screening point if I am not a passenger?

Yes, visitors are welcome to go through to the arrivals and departures atrium, via security screening. Normal airport security requirements apply to all people moving through this area.

Is the airport open 24 hours?

The Karratha Airport terminal opens a minimum of one hour before the first flight arrival and closes one hour after the last flight departure of the day. 
For security reasons, the terminal is security controlled during closing hours. No one is permitted to enter the terminal during this time, nor sleep in the terminal overnight.

Does Karratha Airport have more than one terminal?

Karratha Airport has one main terminal, with all airlines operating from this main passenger terminal.
Karratha Aerodrome services passengers for general aviation, rotor wing and offshore operations. 

What happens to surrendered items?

Prohibited items surrendered at the security screening points within Karratha Airport will be disposed of accordingly or transferred to City of Karratha Waste Services, for disposal or sale at the Tip Shop.

What items are prohibited in hand luggage?

Bladed implements such as knives, letter openers, sharp scissors and tools are prohibited in hand luggage.
These items should instead be packed in your checked luggage.


Please ensure prohibited items are not in your hand luggage before reaching the screening point. Detection of prohibited items at screening points will be required for surrender.
Prohibited items most frequently detected are listed below:

  • knives
  • tools
  • swiss army knives / leatherman
  • sporting items
  • scissors
  • letter openers
  • lighters / matches
  • razor blades
  • lighter fluid
  • box cutters / stanley knives
  • cable ties
  • aerosols
  • kitchen / cooking equipment
  • imitation firearms / toys
  • screwdrivers
  • fireworks / sparklers


For more information, visit travelsecure

Passengers who fail to surrender detected, prohibited items at screening points are in breach of Australian Government regulations and the airline will not allow the passenger to travel.